Our staff would like to welcome you to the Tyoga CareNet network. This web page is provided to help you better understand and easily use the benefits provided to you under the Tapco International Medical Plan. The information listed below will address most of your needs most of the time. For any issues not covered here, please find the section on customer service for further instructions on where to go and who to call for specific assistance.

We are very pleased that Tapco International has chosen Tyoga CareNet as its network and want to do our best to provide customer satisfaction. Therefore, if you have any concerns or issues that you need further assistance on, please give us a call.

Benefit Information

You can access various documents that will be useful in answering questions you may have about your medical plan by clicking on the document buttons provided below. Also, clicking on the logos will take you to the web site indicated by the logo.

Searching for Providers

To obtain detailed instructions on how to search for a provider, click on the document button below.

To access the networks below to search for a provider or for more information, just click on the web site logo and this will open the web site.

Out of Area Needs

If you are within your primary ppo service area of Tyoga CareNet or Devon, you must utilize the providers within those networks. However, if you are outside of your primary ppo service area, you are to access the Beech Street Travel Network. A paper ID card has been provided for this purpose.

Pharmacy Benefits

Your pharmacy benefits are obtained through Pharmacare. For prescription drug benefits call (800) 837-9600 or go to their website for additional information by clicking on the logo below.

Pre-certification

Weyco, Inc. is contracted by your employer to provide certification services and must be contacted prior to such scheduled services being rendered. Weyco, Inc. must be contacted within 48 hours after an emergency inpatient admission. The covered person or provider must call Weyco, Inc. at (800) 748-0003, Ext. 1573. Refer to your Summary Plan Document for more detailed information.

Claims and Covered Services

If you have any claims and covered services questions, please call Weyco, Inc. at (800) 748-0003.

Attention: Weyco changed their mailing address for claims submission. Please refer to the address below for claims submission. All claims should be mailed to: Weyco, Inc., P.O. Box 30126, Lansing, MI 48909-7632. You can access Weyco's web site information by clicking on the logo below.

Customer Service Issues

For any additional customer service questions not specified above, please click on the summary contact guide below to locate whom you need to contact.